user guide for cisco secure access control system 5.8.1

User guide for cisco secure access control system 5.8.1 password#
User guide for cisco secure access control system 5.8.1 Bluetooth#

Lost connection to Phone Services: Common causes include network problems or servers that are down temporarily.

This problem resolves itself after the handoff is completed. If you are on a call during one of these transitions, you might hear a few seconds of garbled audio or silence.

Handoff between Wi-Fi access points: As you move around your workplace, your Wi-Fi connection may transfer between different Wi-Fi access points.

User guide for cisco secure access control system 5.8.1 Bluetooth#

Turn off the Bluetooth headset to see if that resolves the issue. Bluetooth and Wi-Fi interference: Even on well-designed Wi-Fi networks, you can experience interference from other devices (including your Bluetooth headset), which can cause dropped calls or poor audio quality on Cisco Jabber.Tap the Mobile Data Network switch to turn it off. In Cisco Jabber, tap Settings > Call > Audio and Video. If the issues persist, disable mobile data network connectivity. Mobile data network connectivity: If you are using Cisco Jabber over your mobile data network, your connectivity and call quality can vary considerably.While on a call, tap and then tap Move to Mobile. If your signal is weak, consider moving the call to the mobile network. Weak wireless signal: Check the bars on your device to verify that you have a strong Wi-Fi connection.Problem: Poor audio quality, sudden silence, or dropped audio. If you cannot ping the server, contact your system administrator. Enter the Fully Qualified Domain Name of the server in the following format: presence server.Open a ping utility to ping the Cisco Unified Communications Manager IM and Presence Service server.If you are using Cisco Unified Communications Manager IM and Presence Service Service, check the network connection between your device and the server as follows:.Sign in with your username and password.If you still cannot access the server, contact your system administrator to find out if there is a network issue. Enter the URL using the following format: server name/ccmuser.If you are using Cisco Unified Communications Manager IM and Presence Service Service Release 10.0, check that you can sign in using your user account as follows:.

User guide for cisco secure access control system 5.8.1 password#

If the sign-in fails, please confirm your username and password with your system administrator.

If you cannot access the server, contact your system administrator to find out if there is a network issue.

Enter the URL using the following format.

If you are using Cisco Unified Communications Manager IM and Presence Service Service Release 9.1 or earlier, check that you can sign in with your user account as follows:.

If you still cannot access the administration pages for your corporate calling system, contact your system administrator to find out if there is a network issue.

If you cannot access the administration pages for your corporate calling system, try again from a different network access point.

Try to access the administration pages for your corporate calling system by entering the following URL in your Internet browser:.

If you are using Phone Services, check the network connection between your device and the corporate network as follows:.

If your VPN is not connected, contact your system administrator.

If you have the access right to your corporate network from noncorporate Wi-Fi networks, check that your VPN is connected (if VPN is required).

If you have the access right to your corporate network from noncorporate Wi-Fi networks, contact your system administrator to check if your collaboration edge environment has been setup properly.

Check if you have the access right to your corporate network from noncorporate Wi-Fi networks.

Check that you are using a supported device and operating system.

If you cannot sign in, try the following troubleshooting tips.